Rolls MX401 Manual: A Comprehensive Guide
Welcome! This detailed manual provides essential guidance for operating and maintaining your Rolls MX401, ensuring optimal performance and longevity of this remarkable device.
The Rolls MX401 is a high-performance, wide-format inkjet printer designed for a diverse range of professional applications. Specifically engineered for graphics, technical drawings, and posters, the MX401 delivers exceptional print quality and reliability. This manual serves as a comprehensive resource, guiding you through every aspect of the printer – from initial setup and operation to advanced features and routine maintenance.
Whether you are a seasoned professional or a first-time user, this guide will empower you to unlock the full potential of your MX401. We’ll cover everything from understanding the printer’s components and connecting it to your computer, to troubleshooting common issues and ensuring consistent, vibrant output. Properly utilizing this manual will maximize your investment and streamline your workflow, resulting in stunning, professional-grade prints every time.
What is the Rolls MX401 Used For?
The Rolls MX401 excels in producing large-format prints for a multitude of professional industries. Primarily, it’s utilized for creating detailed architectural and engineering drawings, vibrant point-of-sale displays, and impactful signage. Geographic Information System (GIS) maps and fine art reproductions also benefit from the MX401’s precision and color accuracy.
Furthermore, the MX401 is a valuable asset for producing posters, banners, and promotional materials. Its ability to handle various media types – including matte and glossy papers, as well as vinyl – expands its versatility. Businesses and professionals across design, advertising, and mapping rely on the MX401 for consistently high-quality, large-format output, making it a cornerstone of their production processes. It’s a robust solution for diverse printing needs.

Understanding the MX401 Components
Explore the intricate parts of your Rolls MX401! This section details each component, from the control panel to the paper handling and ink systems.
The Control Panel Overview
Navigating the MX401’s control panel is intuitive, offering a streamlined user experience. The central LCD screen displays printer status, ink levels, and job settings. Below the screen, you’ll find dedicated buttons for Power, Start/Stop, and Cancel.
To the right, a directional pad allows for easy menu navigation. The Menu button accesses advanced settings, including paper size, print quality, and network configurations. A Help button provides context-sensitive assistance.
Furthermore, indicator lights clearly signal printer readiness, error conditions (like low ink or paper jams), and wireless connectivity status. Understanding these indicators is crucial for efficient operation. The panel’s layout is designed for quick access to frequently used functions, minimizing operational complexity and maximizing productivity. Familiarize yourself with each button and indicator for seamless control.
Paper Handling System Details
The Rolls MX401 boasts a versatile paper handling system designed for diverse media types and sizes. The primary paper tray, located at the front, accommodates up to 100 sheets of standard 8.5 x 11 inch paper. A dedicated manual feed slot supports envelopes, labels, and thicker cardstock – up to 47lbs.
Adjustable paper guides ensure precise alignment, preventing skewing during printing. The system automatically detects paper size, though manual selection is available via the control panel. An output tray neatly collects printed documents.
Proper paper loading is crucial for preventing jams. Always fan the stack before loading and avoid overfilling the tray. The MX401 supports various paper types, including plain, glossy, and matte. Refer to the specifications for a complete list. Regular inspection of the paper path ensures optimal performance.
Ink System and Cartridge Information
The Rolls MX401 utilizes a four-color ink system – Cyan, Magenta, Yellow, and Black – to deliver vibrant and accurate prints. It employs individual ink cartridges, meaning you only replace the color that’s depleted, saving cost and reducing waste. Genuine Rolls ink cartridges are recommended for optimal performance and print quality; using third-party inks may void the warranty.

Cartridge installation is straightforward: access the cartridge bay via the control panel, and follow the on-screen prompts. The MX401 automatically recognizes installed cartridges. Ink levels are displayed on the LCD screen and within the printer software.
Low ink warnings appear well in advance, allowing time for replacement. Avoid removing cartridges during a print job, as this can cause errors. Store spare cartridges in a cool, dry place. Always recycle used cartridges responsibly.

Setting Up Your MX401
Let’s begin! This section details the initial setup process, from unpacking to connecting your Rolls MX401, ensuring a smooth and efficient start.
Initial Unboxing and Assembly
Carefully unpack your Rolls MX401 from its shipping container. Retain the packaging materials for potential future transport or warranty claims. Verify that all components listed on the packing slip are present – the printer unit itself, power cord, initial ink cartridges, and this manual.
Inspect the printer for any visible damage incurred during shipping. If damage is detected, immediately contact the retailer or Rolls support. Remove all protective tapes and coverings from both the exterior and interior of the printer.
Assembly is minimal. Typically, only a few components require attachment, such as the paper tray and output tray. Refer to the quick start guide included in the box for specific instructions and diagrams illustrating the correct placement of these parts. Ensure all parts click securely into place.
Connecting to Power and Computer
Before connecting the power cord, ensure the voltage indicated on the printer’s power supply matches your local electrical supply. Connect the power cord securely to the printer and then to a grounded electrical outlet. Avoid using extension cords or power strips if possible; a direct connection is preferred.
For computer connection, the Rolls MX401 offers both USB and wireless options. For USB, use the provided USB cable to connect the printer directly to your computer. For wireless setup, power on the printer and follow the on-screen prompts to connect to your Wi-Fi network.
Ensure your computer meets the minimum system requirements outlined in the specifications section of this manual. Proper connection is crucial for seamless operation and driver installation.
Installing Drivers and Software
To ensure full functionality of your Rolls MX401, installing the correct drivers and software is essential. You have two options: using the installation CD (if included) or downloading the latest versions from the official Rolls website.
For CD installation, insert the disc into your computer’s drive and follow the on-screen instructions. For online download, navigate to the support section of the Rolls website, locate the MX401 model, and download the appropriate driver package for your operating system (Windows or macOS).
During installation, accept the license agreement and follow the prompts. It’s recommended to restart your computer after the installation is complete. This ensures the drivers are properly loaded and recognized by your system, enabling all printer features.

Basic Operation: Printing
Let’s begin! This section details the fundamental steps for successful printing with your Rolls MX401, from paper loading to initiating your first print job.
Loading Paper Correctly
Proper paper loading is crucial for preventing jams and ensuring high-quality prints with your Rolls MX401. Begin by locating the paper tray, typically at the front of the printer. Extend the tray fully and adjust the paper guides to match the width of your paper stock.
Fan the stack of paper to separate the sheets, then load it neatly into the tray, ensuring it doesn’t exceed the maximum fill line indicated. Avoid overfilling, as this can cause misfeeds.
The paper type setting must align with the loaded paper; select the correct option via the control panel. Finally, gently push the tray back into the printer until it clicks into place. Always verify the paper size displayed on the printer’s screen matches your loaded paper.
Selecting Paper Types and Sizes
The Rolls MX401 supports a variety of paper types and sizes, offering versatility for diverse printing needs. Access the paper settings through the printer’s control panel – typically under ‘Print Settings’ or a similar menu. You’ll find options for standard paper, glossy photo paper, envelopes, and labels.
Accurately selecting the paper type is vital for optimal print quality and preventing damage. For sizes, choose from pre-defined options like Letter, A4, A3, or create a custom size if needed;
Ensure the selected size matches the loaded paper. Incorrect settings can lead to skewed prints or paper jams. Remember to save your preferred settings for frequently used paper combinations for convenient future use.
Initiating a Print Job
To begin printing with your Rolls MX401, first ensure your document is open and ready in your chosen application. Navigate to the ‘File’ menu and select ‘Print’. This will open the print dialog box. Confirm the correct printer – Rolls MX401 – is selected from the available options.
Review your print settings, including the number of copies, page range, and any specific options like color or grayscale. Once satisfied, click the ‘Print’ button to send the job to the printer.
The MX401 will then process the print request, and you’ll see an indicator light confirming it’s actively printing. Monitor the output tray for your completed prints. For large print jobs, allow sufficient time for completion.

Advanced Printing Features
Explore enhanced capabilities! The Rolls MX401 offers duplex, borderless, and mobile printing options, expanding your creative and practical printing possibilities significantly.
Duplex Printing (Two-Sided)
Save paper and reduce costs with the Rolls MX401’s convenient duplex printing feature. This allows you to automatically print on both sides of the paper, effectively halving your paper consumption for documents and reports. To enable duplex printing, access the print settings dialog box from your application.
Locate the “Duplex Printing” option – it may be labeled slightly differently depending on your operating system or software. Select the desired duplex method: “Long-Edge Binding” for typical documents, or “Short-Edge Binding” for presentations or calendars.
Confirm your selection and initiate the print job. The MX401 will automatically flip the paper and print on the reverse side. Ensure the paper is suitable for duplex printing; heavier stocks may require adjustment. Regularly check the paper path for obstructions to prevent issues.
Borderless Printing Options
Expand your creative possibilities with the Rolls MX401’s borderless printing capability. This feature allows you to print images and documents that extend to the very edge of the paper, creating a professional and visually appealing finish. To activate borderless printing, navigate to the print settings within your application.
Select the appropriate paper size and quality. Then, locate the “Borderless Printing” option and enable it. Note that not all paper sizes and types support borderless printing; the software will indicate compatible options.
Ensure sufficient margins are not present in your original document or image, as these will be trimmed during the printing process. For optimal results, use high-quality photo paper. Be aware that borderless printing may slightly reduce the printable area.
Printing from Mobile Devices
Unlock convenient printing directly from your smartphones and tablets with the Rolls MX401. Several methods facilitate mobile printing, enhancing accessibility and workflow efficiency. The most straightforward approach is utilizing the Rolls Direct Print app, available for both iOS and Android. Download and install the app, connect your device to the same Wi-Fi network as your MX401, and follow the on-screen instructions for pairing.
Alternatively, leverage Apple AirPrint for seamless printing from iPhones and iPads without needing additional software. For Android users, Google Cloud Print offers a versatile solution. Ensure your MX401 is connected to the network and properly configured for mobile printing within its settings.
Refer to the app’s help section or the Rolls website for detailed setup guides and troubleshooting tips.

Maintenance and Troubleshooting
Regular upkeep is crucial for sustained performance. This section details essential maintenance procedures and provides solutions for common issues encountered with the MX401.
Cleaning the Print Heads
Maintaining clean print heads is paramount for optimal print quality with your Rolls MX401. Dried ink can cause streaks, smudges, or even complete blockage, hindering performance. The MX401 features a built-in print head cleaning utility, accessible through the control panel or printer software on your computer.
To initiate cleaning, navigate to the ‘Maintenance’ section within the printer’s menu. Select ‘Print Head Cleaning’ and choose your desired cleaning level – standard or deep clean. A deep clean consumes more ink, so use it sparingly for persistent issues.
Important: Do not manually clean the print heads with abrasive materials or solvents, as this can cause irreversible damage. Allow the cleaning cycle to complete fully before resuming printing. Regularly running a standard cleaning cycle – perhaps weekly with moderate use – can prevent build-up and maintain consistent print quality. Observe the printed test page after cleaning to verify improvement.
Paper Jam Removal Procedures
Encountering a paper jam is a common issue, but addressing it correctly prevents damage to your Rolls MX401. First, immediately power off the printer. Locate the access panels – typically at the rear and within the paper tray – as indicated by the jam indicator light. Gently remove any visible paper fragments, pulling in the direction of the paper path.
Avoid using sharp objects that could scratch the internal components. If paper is torn and difficult to grasp, use tweezers with extreme caution. Check all accessible areas, including the duplex unit (if applicable). Once all paper is removed, close the access panels securely.
Finally, power on the printer and attempt a test print. If jams persist, consult the error message section or contact support. Repeated jams may indicate a paper quality issue or a mechanical problem requiring professional attention.
Ink Cartridge Replacement
Replacing ink cartridges in your Rolls MX401 is a straightforward process. Ensure the printer is powered on. The printer will typically prompt you when ink levels are low, or you can check through the printer’s software. Open the cartridge access door, located on the front of the printer. The carriage will move to the center.
Gently press down on the old cartridge to release it, then remove it. Unpack the new cartridge, removing any protective tape or seals. Insert the new cartridge into the correct slot, matching the color code. Push firmly until it clicks into place. Close the access door.
The printer will automatically initialize the new cartridge. A calibration process may occur, consuming a small amount of ink. Discard used cartridges responsibly, following local recycling guidelines.

Error Messages and Solutions
Encountering issues? This section details common error codes displayed by the Rolls MX401, alongside practical troubleshooting steps for swift resolution and continued operation.
Common Error Codes Explained
Error Code 001: Paper Out. This indicates the printer has detected no paper in the input tray. Simply load paper and press ‘OK’.
Error Code 002: Paper Jam. A paper obstruction is present. Follow the ‘Paper Jam Removal Procedures’ (see Maintenance section) to clear the jam carefully.
Error Code 003: Ink Cartridge Low. One or more ink cartridges are nearing depletion. Replace the indicated cartridge(s) for optimal print quality.
Error Code 004: Print Head Error. A malfunction within the print head assembly has occurred. Attempt a print head cleaning cycle (see Maintenance section); If persistent, contact support;
Error Code 005: Communication Error. The printer is unable to communicate with the computer. Check the USB/network connection and ensure drivers are correctly installed.

Error Code 006: Memory Full. The printer’s internal memory is full. Delete unnecessary print jobs or increase memory if possible (consult advanced settings).
Error Code 007: System Error. A general system fault has occurred. Restart the printer. If the error persists, contact Rolls support for assistance.
Resolving Connectivity Issues
USB Connection Problems: Ensure the USB cable is securely connected to both the printer and computer. Try a different USB port. Restart both devices. Verify the correct driver is installed.
Network Connection Issues (Wi-Fi/Ethernet): Confirm the printer is connected to the correct network. Check the network signal strength. Restart your router and the printer. Verify the printer’s IP address is correct in your network settings.
Driver Conflicts: Uninstall and reinstall the latest printer drivers from the Rolls website. Ensure no conflicting printer software is installed.
Firewall Interference: Temporarily disable your firewall to see if it’s blocking communication. If so, configure your firewall to allow printer access.
IP Address Conflicts: Assign a static IP address to the printer to prevent conflicts. Consult your network administrator for assistance.
Wireless Security Settings: Double-check the Wi-Fi password and security settings on both the printer and your network.
Addressing Print Quality Problems
Faded Prints: Check ink levels and replace cartridges if low. Select a higher print quality setting in the printer driver. Ensure you’re using the correct paper type for the desired print quality.
Streaks or Lines: Clean the print heads using the printer’s built-in cleaning function. Inspect the paper for dust or debris. Verify proper paper alignment.
Blurry Prints: Adjust the print resolution in the printer settings. Ensure the paper is dry and suitable for inkjet printing. Check nozzle plate for obstructions.
Color Issues: Run a color calibration process through the printer software. Confirm correct color settings in your application. Inspect ink cartridges for proper seating.
Incorrect Colors: Verify color profiles are correctly installed and selected. Check for clogged nozzles within the print head assembly.
Paper Smudging: Allow prints to dry completely before handling. Use appropriate paper for inkjet printing.

Safety Precautions and Specifications
Caution! Always disconnect power before maintenance. Review all specifications carefully to ensure proper operation and avoid potential hazards.
Important Safety Guidelines
Electrical Safety: Always ensure the power cord is properly grounded and undamaged. Do not operate the MX401 in damp environments or near water sources to prevent electrical shock. Never attempt to disassemble or repair the internal components yourself; refer all servicing to qualified personnel.
Operational Safety: Allow the printer to cool down completely before handling freshly printed materials, as they may be hot. Avoid touching moving parts during operation. Keep the surrounding area clear of obstructions to ensure proper ventilation and prevent overheating.
Ink Handling: Avoid contact of ink with skin and eyes. If contact occurs, rinse immediately with plenty of water and seek medical attention. Store ink cartridges out of reach of children. Dispose of used cartridges responsibly, following local regulations.
General Precautions: Do not insert foreign objects into the printer. Use only approved accessories and supplies. Follow all warning labels and instructions provided with the MX401.
Technical Specifications of the MX401
Printing Technology: Thermal Inkjet. Maximum Print Resolution: 5760 x 1440 dpi. Print Speed: Up to 38 ppm (black), 37 ppm (color). Paper Handling: Supports various paper sizes including A4, A6, B5, and US Letter. Input capacity of 150 sheets.
Connectivity: USB 2.0, Wi-Fi 802.11 b/g/n. Supported Operating Systems: Windows 7/8/10/11, macOS 10.12 or later. Ink Cartridge Types: CMYK (Cyan, Magenta, Yellow, Black). Power Requirements: AC 100-240V, 50/60Hz.
Dimensions (W x D x H): 435 x 305 x 150 mm. Weight: Approximately 5.5 kg. Noise Level: Less than 50 dB during printing. Interface: LCD display for status monitoring and control. Duty Cycle: Up to 1000 pages per month.
Warranty Information and Support
Limited Warranty: Your Rolls MX401 is covered by a one-year limited warranty against defects in materials and workmanship from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
Support Channels: For technical assistance, please visit our website at www.rolls-support.com or contact our customer support team via email at support@rolls-support.com. Phone support is available Monday-Friday, 9 AM to 5 PM EST at 1-800-ROLLS-MX.
Online Resources: Access frequently asked questions, troubleshooting guides, and driver downloads on our support website. Extended warranty options are also available for purchase. Register your product online to activate your warranty and receive exclusive updates.